Privacy Policy

Last Updated: July 4, 2024

1. Introduction

Welcome to StreamKin ("we," "our," "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy details how we collect, use, share, and protect your information when you use our application and services. By using StreamKin, you consent to the data practices described in this statement.

2. Information We Collect

To provide and improve our services, we collect the following types of information:

• Personal Identification Information: Your email address and a chosen display name when you create an account.
• Platform Data: When you connect streaming platform accounts (like YouTube or Twitch), we access data via their APIs. This includes public profile information, live chat messages from your streams, and public viewer information (usernames, badges). We only request the permissions necessary to provide our features.
• Usage Data: We automatically collect information on how you interact with our services, such as features used, session duration, and performance metrics. This helps us understand user behavior and improve the application.
• Cookies and Tracking Technologies: We use cookies for essential functionalities like session management and authentication.

Specifically for YouTube

When you connect your YouTube account, you authorize us to access specific data. StreamKin's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We access YouTube data solely to retrieve live chat messages during your streams for analysis within our application.

3. How We Use Your Information

Your information is used for the following purposes:

• Service Delivery: To operate, maintain, and provide you with the core features of StreamKin, such as viewer tracking and chat analysis.
• AI-Powered Features: To generate AI summaries and insights about your stream's chat and viewer interactions. Public chat data may be processed by our third-party AI partners for this purpose.
• Service Improvement: To analyze usage patterns, diagnose technical issues, and enhance the user experience.
• Communication: To send you important service-related notices, updates, and support responses.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share your information with third parties under these specific circumstances:

• Third-Party AI Providers: We may share public chat data with AI service providers (e.g., Mistral AI, OpenAI) to generate insights. These partners are bound by confidentiality agreements and are prohibited from using the data for any other purpose.
• Legal Obligations: We may disclose your information if required by law, subpoena, or other legal processes, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We employ robust security measures, including encryption and access controls, to protect your information against unauthorized access, alteration, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as required by applicable laws. You can delete your account at any time, which will result in the deletion of your personal information from our active databases.

7. Your Rights and Choices

You have control over your personal information:

• Access and Correction: You can review and update your account information through the settings page in our application.
• Disconnecting Accounts: You can disconnect your linked streaming platforms at any time. This will stop any further data collection from that platform.
• Account Deletion: You may request the deletion of your account and associated data by contacting our support team.

8. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at support@streamkin.com.